Official Documents

Privacy Policy 100pluscuci —
Protection of Your Personal Data

100pluscuci takes every member's privacy seriously. This document clearly explains how we collect, store, use, and protect your personal information when you use our platform.

Last updated: January 2026

Why Your Privacy Is Safe at 100pluscuci

We invest in robust security infrastructure so you can play with peace of mind, without worrying about the safety of your personal data.

256-bit SSL Encryption

All data transmitted between your device and 100pluscuci servers is protected by industry-grade 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.

256-bit SSL

No Sale of Data to Third Parties

100pluscuci has never and will never sell, rent, or disclose members' personal information to any third party for marketing or commercial purposes without your explicit consent.

No Data Sales

Strict Access Controls

Only authorised 100pluscuci staff who require access to carry out their duties may view member data. All access is logged and continuously monitored by our security team.

Restricted Access

Secure KYC Verification

The KYC (Know Your Customer) process at 100pluscuci is conducted through a secure, encrypted system. Your identification documents are stored in a protected environment and used solely for identity verification purposes.

Secure KYC

Secure Data Storage

Members' personal data is stored on servers protected by multi-layered firewalls, intrusion detection systems (IDS), and regular data backups. We ensure your data is never exposed to the risk of loss or theft.

Secure Storage

Global Privacy Policy Compliance

The 100pluscuci privacy policy is built on global data protection best practices, ensuring your fundamental rights as a user are respected and upheld at every interaction with our platform.

Global Standards
Note: This Privacy Policy describes our practices regarding the personal information you provide to 100pluscuci. By using our platform, you agree to the terms set out in this document.

1Introduction

100pluscuci ("we", "Platform" or "100pluscuci") is committed to protecting the privacy and security of every member's personal information. This Privacy Policy explains in detail how we handle your personal data — from the way it is collected to the way it is protected.

This Policy applies to all users of the 100pluscuci website, our mobile app, and any other services provided by this platform. By registering as a member or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy.

We review and update this policy from time to time in line with technological developments, legal changes, and improvements to our services. The latest update date will always be displayed at the top of this document for your reference.

Summary: 100pluscuci only collects the data that is necessary, protects it with the latest encryption, and never sells it to third parties for commercial purposes.

2Information We Collect

To operate the platform and deliver the best service to our members, 100pluscuci collects several categories of personal information. Below is a detailed overview of the types of data we collect and how they are sourced:

Information You Provide Directly

  • Registration information: Full name, date of birth, national ID or passport number, email address, mobile number, and password.
  • Financial information: Bank account number, bank name, and digital wallet account number used for deposits and withdrawals.
  • Identity verification documents (KYC): Copies of your identity card, passport, or other official documents requested for account verification purposes.
  • Contact information: Any communications you send to our customer support team via live chat, email, or other channels.

Information Collected Automatically

  • Technical data: IP address, device type, operating system, and web browser type and version.
  • Usage data: Pages visited, time spent, games played, total bets placed, and transaction history.
  • Location data: General location information based on IP address for geo-compliance purposes.
  • Cookie data: Session data, user preferences, and analytics data collected through cookies and similar tracking technologies.
100pluscuci never collect credit card numbers or sensitive payment information directly. All financial transactions are processed through trusted and certified third-party payment providers.
Data Categories Data Examples Primary Purpose
Identity Name, IC, date of birth Account verification & KYC
Contact Email, phone number Communications & notifications
Financial Bank account number, digital wallet Deposit & Withdrawal
Technical IP address, device, web browser Security & fraud prevention
Usage Gaming history, transactions Service improvements
Cookies Sessions, preferences, analytics Enhanced user experience

3How We Use Your Information

Every piece of information collected by 100pluscuci is used for legitimate and specific purposes. We do not use your data for any purpose other than those stated below:

  • Account management: To create, verify, and maintain your member account on the 100pluscuci platform.
  • Transaction processing: To process deposits, withdrawals, and all other financial transactions accurately and securely.
  • Identity verification (KYC): To ensure all members meet the age and identity requirements before their first withdrawal is approved.
  • Customer support: To provide accurate and effective responses to any enquiries or complaints you submit.
  • Security & fraud prevention: To detect, investigate, and prevent any suspicious activity, fraud, or misuse of the platform.
  • Legal compliance: To comply with legal and regulatory requirements applicable to the platform's operations.
  • Service communications: To send important notifications regarding your account, transactions, changes to terms, or relevant security matters.
  • Platform improvements: To analyze usage patterns and continuously improve the overall user experience at 100pluscuci.
  • Marketing (with consent): To send information about promotions and special offers — only if you have given consent to receive marketing communications.

4Sharing of Personal Information

100pluscuci does not sell, rent, or disclose members' personal information to third parties for commercial purposes. However, under certain circumstances, we may need to share information with the following parties solely to ensure smooth platform operations:

Trusted Service Providers

We share necessary data with third-party service providers that help us operate the platform, including payment processors, KYC service providers, cloud infrastructure suppliers, and analytics systems. All these service providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.

Legal Requirements

100pluscuci may be required to disclose your personal information if mandated by law, court order, or direction from a competent authority. In such cases, we will notify you where permitted by law to do so.

Rights & Security Protection

We may share information as necessary to protect the rights, property, and safety of 100pluscuci, our members, or the public, including in cases of fraud, cybercrime, or security threats.

Any data sharing involving third-party providers is carried out on a minimum-necessity basis — only the data strictly required for the relevant purpose is shared, nothing more.

5Data Security

Protecting member personal data is the highest priority at 100pluscuci. We implement multiple layers of technical and organizational security to ensure your data remains safe at all times:

  • Data encryption in transit: All communications between your device and our servers are secured with 256-bit TLS/SSL protocols.
  • Data encryption at rest: Sensitive data such as passwords and financial information is stored in encrypted format using the latest encryption algorithms.
  • Role-based access control: Only staff who require access to perform their duties are permitted to view member data.
  • Continuous security monitoring: Our systems are monitored 24/7 to detect any suspicious activity or intrusion attempts.
  • Multi-layered firewall: Our infrastructure is protected by firewalls and threat detection systems that are regularly updated.
  • Regular data backups: Your data is regularly backed up to a secure location to ensure service continuity.
  • Penetration testing: We conduct regular security testing by independent security experts to identify and address any vulnerabilities.

While we take reasonable and comprehensive steps to protect your data, no system can be guaranteed 100% secure against all threats. In the event of a data breach affecting your personal information, we will notify you as soon as possible in accordance with applicable legal requirements.

6Cookies & Tracking Technologies

100pluscuci uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting anonymized information about how you use the platform to help us improve performance and user experience.
  • Functional Cookies: Storing your preferences such as language selection and display settings so you do not need to reconfigure them on every visit.
  • Analytics Cookies: Helping us understand platform usage patterns in aggregate for continuous improvement.

You can control and manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the 100pluscuci platform. For more information on managing cookies in popular browsers, please refer to your browser's help section.

7Your Rights as a User

As a 100pluscuci member, you have the following rights regarding your personal information. We are committed to respecting and fulfilling these rights within a reasonable timeframe:

1
Right of Access

You have the right to request a copy of the personal information we hold about you at any time.

2
Right to Rectification

You have the right to request correction of any inaccurate or incomplete information in your records.

3
Right to Erasure

You may request deletion of your personal data, subject to our legal obligations to retain certain records.

4
Right to Restriction

You have the right to request that we restrict the processing of your personal data under certain permitted circumstances.

5
Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing a reason.

6
Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform.

To exercise any of the above rights, please contact the 100pluscuci customer support team via live chat or email. We will endeavor to process your request within 30 business days. For complex cases, we may require additional time and will notify you accordingly.

8Data Retention

100pluscuci retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.

  • Active account data: Retained for as long as your account is active and for a defined period after account termination for compliance purposes.
  • Transaction records: Retained for the period stipulated by applicable financial and tax legal requirements.
  • KYC documents: Retained in accordance with applicable anti-money laundering (AML) regulatory requirements.
  • Communication logs: Customer support interaction records are retained for a defined period for quality control and dispute resolution purposes.
  • Analytics data: Anonymised aggregate data used for platform analytics may be retained longer as it contains no personally identifiable information.

Once the retention period expires and there is no further legal requirement to retain the data, 100pluscuci will delete or anonymise it in a secure and irreversible manner.

9Changes to Privacy Policy

100pluscuci reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. When significant changes are made, we will:

  • Updating the "Last updated" date at the top of this document.
  • Displaying clear in-platform notifications about changes that have been made.
  • Sending email notifications to registered members for material changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information. Continued use of the 100pluscuci platform after any changes are published means you accept and agree to the updated policy.

If you disagree with any changes in the updated Privacy Policy, you have the right to stop using the platform and request account termination by contacting our customer support team.

10Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact the 100pluscuci team:

  • Live Chat: Available 24/7 via the live chat icon at the bottom corner of our platform — the fastest way to get an immediate response.
  • Email: [email protected] (displayed as text only)
  • FAQ: Visit the FAQ us for answers to the most frequently asked questions.

Our Malay-speaking support team is available to assist you at any time. We are committed to responding to every privacy-related inquiry within 3 business days or sooner via live chat.

Please note that we will never ask for your password, full identity card number, or other sensitive information via email. If you receive such an email claiming to be from 100pluscuci, it may be a phishing attempt. Please report it to us immediately.

Join 100pluscuci with Confidence

Your privacy and security are our top priority. Register today and enjoy a gaming experience in a safe, transparent environment trusted by hundreds of thousands of players across Malaysia.

For users aged 18 and above only. Please play responsibly.

Bahasa Melayu